Enterprise Customer Success Manager
remotemanager
via Ashby
About this role
ENTERPRISE CUSTOMER SUCCESS MANAGER
THE ROLE
Most CSM roles are about holding ground. This one is about taking it, and the person who joins now will have more market opportunity in front of them than they'll likely see again. As Enterprise Customer Success Manager, you'll own a portfolio of enterprise healthcare accounts end to end: from onboarding through to renewal, expansion, and everything in between. This isn't a relationship-maintenance role. It's a commercial one, and the person who fills it will directly shape how much of this market we take.
You thrive when you have genuine ownership and a large, real problem to solve. You read account data the way others read a playbook, spotting risk and opportunity before either becomes obvious.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams