Contact Center Trainer - eMobility
$64K – $102K
via Ashby
About this role
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WE ARE LOOKING FOR A MOBILITY CONTACT CENTER TRAINER TO DESIGN, DELIVER, AND MANAGE COMPREHENSIVE TRAINING PROGRAMS FOR OUR CONTACT CENTER TEAM AS WE CONTINUE TO SCALE OUR MOBILITY DIVISION ACROSS KENYA.
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"This role offers the opportunity to shape how our agents learn and perform — from onboarding new hires to upskilling existing teams across Customer Care, CPM, and Operations. If you're a skilled facilitator who combines strong instructional design instincts with a genuine passion for people development, this role is for you."…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, zoom
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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