Customer Success Specialist

Responsible for developing customer relationships that promote retention and loyalty. They will support and work together with the Area Sales/other functions in service centers (GSC) Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions. Key Responsibilities Ensures Client Managers are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk Continually assess customer progress toward states goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship. Quickly resolve customer challenges by leveraging resources from across the company as needed.…