Customer Experience Consultant

Peruonsitemid

Posted 3 days ago · via Workday

About this role

Customer Experience Consultant – SCM Lead Logistics Ubicación: Lima, Perú Modalidad: Presencial En Maersk buscamos un(a) Customer Experience Consultant para gestionar de forma end-to-end órdenes de compra (POs) y embarques, garantizando una experiencia excepcional para nuestros clientes y asegurando el cumplimiento de los procesos logísticos. Responsabilidades Gestionar el seguimiento integral de Purchase Orders y embarques. Monitorear hitos operativos (ETD, ETA) y resolver incidencias de manera proactiva. Coordinar con clientes, proveedores, transportistas, aduanas y equipos internos. Brindar visibilidad sobre el estado de las operaciones y gestionar riesgos. Elaborar reportes operativos y dar seguimiento a indicadores. Asegurar el cumplimiento de SOPs y procesos establecidos.…

Read the full description on Maersk Logistics & Services USA's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Peru. We weight your proximity and willingness to relocate.

Score yourself on this role.
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