Customer Experiencie Consultant

MX - Mexico Cityonsitemid

Posted today · via Workday

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About this role

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen! Embark on a journey with us—where your passion will navigate the future of global commerce. Here’s the Deal The CX Representative provides world-class customer service through inbound and outbound calls, handling about 60 calls per day. They resolve last-mile delivery issues using effective communication, empathy, and problem-solving skills.…

Read the full description on Maersk Logistics & Services USA's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in MX - Mexico City. We weight your proximity and willingness to relocate.

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Skills in this role

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