Sr CX Consultant-2

Chinaonsitesenior

Posted today · via Workday

About this role

The Customer Experience Specialist is responsible for managing and coordinating end-to-end logistics operations for assigned customers within the Maersk network. The role serves as a key point of contact across multiple stakeholders, ensuring operational excellence, timely issue resolution, and a consistent customer experience. This position requires strong ownership, problem-solving capability, stakeholder management skills, and the ability to independently manage complex operational situations while driving continuous improvement initiatives. The role is suitable for candidates with sea freight, air freight, 3PL, supply chain logistics experience, or a strong operational background.…

Read the full description on Maersk Logistics & Services USA's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in China. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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