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Maersk

customer experience consultant-3

Egyptonsitemid

Posted today · via Workday

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About this role

Job Description As Customer Experience Consultant, you are responsible for the end-to-end customer experience within the assigned scope in Supply Chain (SCM) within Lifestyle & Retail verticals, in compliance with relevant company procedures. Typically handles a large number of customers or large, more complex customers, including special needs such as booking, customs, documentation, filing, legal, dangerous or special cargo and/or lack of e-channel use. Manages accounts with large business impact, defined by volume and/or revenue contribution to the Area scorecard. A number of assigned Supply Chain (SCM) accounts, taking responsibility of the efficient shipment coordination as well as the correct execution of the Service Level agreed with clients.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Egypt. We weight your proximity and willingness to relocate.

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Skills in this role

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