Customer Service Administrator (Seasonal)
New Yorkonsite
via Greenhouse
About this role
The Customer Service Administrator (Seasonal) will provide support to applicants seeking financial assistance through the Baseball Assistance Team (B.A.T.) hotline and email. This role involves managing applicant inquiries, maintaining accurate client records, and coordinating with internal teams to resolve time-sensitive payment issues and applicant concerns.
Responsibilities
Answer and direct calls from the Baseball Assistance Team (B.A.T.) hotline and respond to incoming and outgoing emails associated with BAT@mlb.com (in Spanish or English)…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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