Senior Program Manager, Onboarding (m/w/d)

Munich Headquartersonsitemanager

via Personio

About this role

Why we need you Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys. The Program Manager, Onboarding owns both delivery and governance within Maltego's customer onboarding program. You manage a portfolio of complex accounts from Sales handover to Customer Success handover, and simultaneously govern the playbooks, SOPs, and continuous improvement initiatives that allow the full onboarding team to deliver quality at scale. This role combines hands-on customer engagement with program-level leadership — you run accounts, and you design the systems others work within.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Munich Headquarters. We weight your proximity and willingness to relocate.

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