Bank Operations Senior Associate
Quezon Cityonsitesenior
Posted 2 days ago · via Workday
About this role
Position Responsibilities Process all In Good Order (IGO) and Not In Good Order (NIGO) in-force non-financial transactions for Deposit, Investment, and Mortgage products .Identify complex cases requiring further review and escalate to Level II processors as needed. Complete assigned tasks within established daily cut-off times, as outlined in the service schedule. Collaborate directly with business units to address issues, inquiries, and concerns related to Manulife Bank’s products and processes. Ensure compliance with Anti-Money Laundering (AML) guidelines, including the application of enhanced due diligence for Politically Exposed Persons (PEPs) , high-risk clients, and regulatory requirements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quezon City. We weight your proximity and willingness to relocate.
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