Customer Support Analyst
USARemote (US)mid
Posted today · via Workday
About this role
John Hancock's Long-Term Care business is focused on helping our customers age on their own terms and live as independently as possible. Please come join the John Hancock LTC Provider Network team who is focused on providing access to high-quality and affordable long-term care providers to our customers when they need it and helping support the LTC Health and Prevention team enable our customers to age in place. This role helps our customers be connected to providers and wellness partners, who offer help finding our customers care and services, such as meal services, transportation services, etc. to help our customers manage care.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included