Director, Asia Operations Excellence

Hong Kongonsitedirector

Posted today · via Workday

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About this role

The Director of Operations Excellence, Asia, is responsible for supporting the Head of Operations Excellence in defining and upholding rigorous operational standards, streamlining core processes, and embedding continuous improvement throughout Manulife’s Asian market operations. This role employs Lean Six Sigma approaches, data-driven insights, and a range of automation solutions (e.g., PowerApps, AI) to ensure reliable, efficient operating models. The position works in close partnership with dedicated transformation and innovation teams, providing comprehensive operational designs, analytics, and recommended practices to help achieve outstanding client service, top-tier quality, and stable long-term growth.…

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reqspace match rubric

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Skills match

For this role: sigma, teams

Level fit

This role is director-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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Skills in this role

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