Manager, Agency Customer Servicing Management
Dist.7onsitemanager
Posted today · via Workday
About this role
The Manager, Agency Customer Servicing Management leads the development and execution of strategic initiatives aimed at strengthening agent servicing of existing customers and improving customer lifecycle management. The role is accountable for identifying business opportunities, designing agent service standards, and delivering transformation programs that enhance customer experience, customer retention, and agency productivity. As a key driver of cross-functional change initiatives, the incumbent partners with stakeholders across Agency, Operations, Technology, Digital, Risk, Compliance, Customer Experience, and other business functions to implement sustainable solutions and service standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, power bi
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dist.7. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlpower bi
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