Front Desk Ops Supervisor

Hourly Rate: $25.60 Hourly Wage:$25.60 Shift: 1st&2nd - Full-time position; must be available to work during weekends and holidays* JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards.…