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MCC Metropolitan Community College

IT Specialist I

South Omaha Campusonsitemid

Posted today · via Workday

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About this role

Classification Regular Minimum Pay $25.73 Compensation will be commensurate with the level of the position, education, and experience. JOB DESCRIPTION SUMMARY The role of the IT Specialist I is to provide a point of contact for end users to receive support and maintenance within the organization’s multi-device computing environment. This is a first-tier position which includes receiving, prioritizing, documenting and actively resolving initial end user requests for assistance (in person, by telephone, chat, walk-ins or via e-mail). Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop, laptop, tablet and mobile device levels.…

Read the full description on MCC Metropolitan Community College's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in South Omaha Campus. We weight your proximity and willingness to relocate.

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Skills in this role

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teams

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