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Mechanics Bank

Customer Service Supervisor, Retail - Lake City (Seattle), WA - FT 40

Seattleonsite$54K – $69K

Posted yesterday · via Workday

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About this role

Mechanics Bank is currently searching for a full time Customer Service Supervisor (Retail) to join our team at our Lake City Branch. Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance. Models exemplary sales and service skills and coaches team to explore customer needs and sell appropriate bank products and services, including referrals to other business units.…

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What we'd score you on

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1

Skills match

For this role: vault, teams

2

Level fit

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3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Seattle. We weight your proximity and willingness to relocate.

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Skills in this role

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