Customer Service Officer

Deakinonsite

Posted 3w ago · via Smartrecruiters

About this role

About mlcoa is a leading global provider of independent medical opinions and specialist services to insurers, employers, government bodies and the legal sector. We are seeking a motivated Client Services Officer with a strong customer service focus to join our team. Reporting to the Operations Manager, you will support clients by providing advice and coordinating appointments with our network of specialist consultants. Key Responsibilities Liaising with customer to plan and implement agreed services Scheduling of appointments.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Deakin. We weight your proximity and willingness to relocate.

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