Customer Service Officer - File Preparation

Brisbane Cityonsite

Posted 1mo ago · via Smartrecruiters

About this role

About mlcoa is an established premier provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Client Services Officer, who is a skilled Customer Service Administrator, Medical Receptionist or Document Coordinator who might be seeking a change. Reporting to the Operations Manager, you will be responsible for supporting our consultants by coordinating and preparing the file material and patient information for the upcoming appointments for a portfolio of consultants.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Brisbane City. We weight your proximity and willingness to relocate.

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