Customer Success Manager
New York Cityonsitemanager$70K – $85K
via Greenhouse
About this role
Customer Success Manager
Location: Hybrid in New York City (3 day in-office requirement)
Qualifications:
3+ years of experience in Customer Success, Account Management, Sales, or any client facing role.
1+ years experience utilizing a CRM software system, Salesforce preferred.
Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer’s journey.
Proven ability to adopt new technologies and teach others effectively.
Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio’s platform for their unique business.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, rest, tableau, teams, salesforce…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessresttableauteamssalesforceoutreachgong
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