Associate Manager, Quality Complaint Management

Job Description Associate Manager, Quality Complaint Management Responsible for executing Product Quality Complaint policy and guidance to assure the product quality complaint management processes are in compliance with regulatory expectations. Responsible for receipt and handling of product quality complaints. Primary activities include but are not limited to: Ensures accurate, consistent and timely entry of product complaint-related details into electronic tracking system. Interfaces with Site Investigating Units (SIU) to ensure receipt of information, address follow-up questions and closure of complaints when required. Ensures objectives are aligned with company, divisional, stakeholder and overall business objectives.…