Patient Service Agent - Remote, Full Time - Days

Remoteremote

Posted today · via Workday

About this role

Find your calling at Mercy! Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette. Position Details: Minimum Required Qualifications: Education: High School Diploma or Equivalent. Experience: Customer Service experience. Other Skills and Knowledge: Basic computer skills. Data Entry Professional, courteous, and compassionate attitude. Ability to multi-task. Ability to type 60 wpm.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Free · no card · written explanation included
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