Patient Service Representative - Sleep Lab

Mercy Hospital NW Arkansasonsitemid

Posted yesterday · via Workday

About this role

Find your calling at Mercy! Position Details: Find your calling at Mercy! The Patient Service Representative (PSR) serves as a key point of contact for patients, visitors, and caregivers, providing exceptional customer service and administrative support to ensure a positive patient experience. The PSR coordinates scheduling, registration, insurance verification, and other front-office functions while maintaining accuracy, confidentiality, and compliance with organizational policies. This position collaborates effectively with providers, clinical staff, and interdisciplinary teams to support efficient patient care delivery and uphold patient rights. The PSR performs all duties in alignment with Mercy's mission, values, and Service Standards.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mercy Hospital NW Arkansas. We weight your proximity and willingness to relocate.

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