Patient Services Operational Strategist/Remote

Remoteremote

Posted today · via Workday

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About this role

Find your calling at Mercy! The Patient Services Operational Strategist drives measurable improvement in the quality, performance, and scalability of patient financial interactions across caregiver-delivered and AI-enabled channels. Working with a high degree of autonomy, the strategist establishes, governs, and continuously evolves Quality and Analytics capabilities that define standards, measure outcomes, identify emerging risks and opportunities, and prioritize strategic improvements. The role translates operational data, caregiver feedback, and emerging technologies into scalable solutions, including leading the design, delivery, and ongoing optimization of knowledge-assistance capabilities that support caregivers and AI.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, power bi, teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlpower biteams

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