Customer Experience Specialist

Utah - Virtualonsitemid

Posted today · via Workday

About this role

Work Shift: DAY Work Schedule: Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world. ESSENTIAL FUNCTIONS PERFORMED 1. Answers incoming calls promptly to place orders and address customer inquiries. 2. Enters fax, email, EDI and phone orders. 3. Responsible for understanding and resolving customer issues. 4. Performs customer account maintenance such as entering new customer accounts, changing/updating existing customer addresses and ensuring that all facets of customer information is accurate and present. 5.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Utah - Virtual. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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