Client Experience Specialist

Warsaw - Jerozolimskiehybridmid

Posted today · via Workday

About this role

Company: Mercer Description: Mercer Services is seeking candidates for the following position based in Warsaw: Client Experience Specialist What can you expect? Client Experience Specialist is a member of the Product Management Operations Team working closely with, internal stakeholder s globally , client-facing teams, product owners and product support teams. In this role, your primary responsibility will be to support client experience initiatives across Career products, covering the end-to-end client lifecycle, client enablement with Voice of Customer (VOC) and client feedback serving as key inputs to guide experience improvements and prioritization with understanding of the technology landscape, relevant market solutions, and industry trend s.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Warsaw - Jerozolimskie. We weight your proximity and willingness to relocate.

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