Regional Service Quality Specialist – CS / Logistic

NL Bergen op Zoomonsitemid$55K – $80K

Posted today · via Workday

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About this role

Job Title: Regional Service Quality Specialist – CS / Logistic Summary: Accountable for the local Customer Complaint Resolution Process for service quality related matters (Failure modes like short/wrong shipment, damaged packaging or label issues). Responsible for analyzing and driving process improvements impacting the service quality result. This includes coordination with all internal and external functions involved in supporting the quality of service. Responsibilities Include: Key contributor to the execution of the Momentive Global Quality Strategy for customer-facing objectives. Work with business and functional teams to improve the process execution in line with service quality standards.…

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reqspace match rubric

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Skills match

For this role: sigma, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in NL Bergen op Zoom. We weight your proximity and willingness to relocate.

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