Product Support Engineer

Cebuonsitemid

Posted 3 days ago · via Workday

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About this role

Job Description Responsibilities Triage, analyze, and resolve customer concerns and problems, diagnose the root cause, and document interactions Provide troubleshooting, technical, and software advice and suggestions Conduct trainings and create documentation for team members and users Help create test cases and perform user acceptance testing for large feature deployments Become a subject matter expert for our product and its features Qualifications BS in Computer Science, Engineering or related field, or relevant experience 2+ years of experience with manual cross browser testing 2+ years of experience in gathering functional requirements and breaking down test scenarios into executable test cases Excellent problem-solving skills with a strong attention to detail Excellent verbal and wri…

Read the full description on Momentive Software Private's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: html, jira, xml

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Cebu. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

htmljiraxml

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