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Monarch -

Customer Service Representative I, Operator

Albemarleonsitemid

Posted yesterday · via Workday

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About this role

Scheduled Weekly Hours: 40 Schedule : Monday to Friday (8:00am to 5:00pm) Pay Range Minimum: $16.00 Education We're Looking for: High School Diploma (Required) Certifications We're Looking For: North Carolina Driver License (Valid) - NC Division of Motor Vehicles Experience We're Looking For: Clerical Experience | 0-1 Years | Not Required Job Description Summary: The primary responsibility of the Customer Service Representative is to provide superior customer service to each individual making contact with Monarch. Customer Service Representatives are responsible for managing inbound/outbound calls, scheduling appointments for Monarch’s behavioral health outpatient facilities and providing general support and information to callers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, hipaa

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Albemarle. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayhipaa

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