Client Success Manager, VP

Role Summary Morgan Stanley at Work’s Client Services organization provides stock plan administration services for corporate clients across large, mid-market, emerging and private company segments. The team supports clients that outsource this critical function as well as clients that retain certain administrative responsibilities internally. The Manager, Client Services / CSM Manager is responsible for leading, coaching and developing a team of Client Service Managers and equity compensation professionals who provide comprehensive service and support to an assigned book of corporate clients. The role oversees client service delivery, stock plan administration support, escalated issue resolution, operational quality, associate development and partnership with internal teams.…