Support Analyst - Manhattan (UK Hours)

Cape Townonsitemid

Posted yesterday · via Workday

About this role

MRI Software is seeking a Software Support Analyst to join our team in Cape Town ! This individual will be responsible for resolving customer software queries and will need to analyse software issues to recommend solutions. Engaging with clients via email and telephone will be an integral part of this role. Individuals should be eager to get experience within a corporate software company and already have 2-3 years’ experience of working in application support on software. The role is working UK hours between 09:00 to 17:30 Monday to Friday UK hours. In addition, the role adheres to UK public holidays, allowing you to take leave on UK public holidays in place of recognised South African public holidays.…

Read the full description on MRI India's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, docker, monday, teams, gdpr

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqldockermondayteamsgdpr

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