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MRI Software

Support Analyst

Baguioonsitemid

Posted yesterday · via Workday

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About this role

We're looking for someone who enjoys solving problems, helping customers, and learning new things. If you're curious, patient, and enjoy figuring out solutions, this could be a great fit. As a Client Support Analyst, you'll be the main point of contact for tenants and residents using RentPayment. You'll help customers by phone, chat, and support requests, providing a positive experience and finding solutions to their questions and concerns. You'll work with a team that values great customer service, clear communication, and taking ownership of issues from start to finish. What You'll Do Respond to customer questions and support requests through phone, chat, and online tickets. Investigate and troubleshoot payment, account, and system-related issues.…

Read the full description on MRI Software's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Baguio. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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