Collection Specialist – Dutch Speaker
Berlin Officeonsitemid
Posted yesterday · via Workday
About this role
We are looking for a motivated and empathetic Collection Specialist – Dutch Speaker to join our team in Berlin. In this role, you will be responsible for proactively engaging with customers, managing overdue accounts, and negotiating sustainable repayment plans. You’ll work closely with customers to understand their situations, provide tailored repayment options, and ensure a positive customer experience throughout the collections process. Your Focus: Initiate and manage outbound phone calls, chats, and emails with customers regarding overdue payments. Build rapport with customers while professionally discussing outstanding balances. Negotiate realistic, customer-friendly, and sustainable repayment plans.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Berlin Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included