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Mymvw

Assistant Sales Manager for Customer Service

MVC Mexico Call Centeronsitemanager

Posted today · via Workday

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About this role

JOB SUMMARY Manage the daily activities of the Call Center to ensure that guests and potential guests receive efficient and effective telephone service. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years’ experience in the guest services, front desk, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Call Center Activities Manages the daily activities of the Call Center operation including Call Center productivity, call monitoring, scheduling and call volume forecasting. Monitors the daily activities and performance of all Call Center staff.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in MVC Mexico Call Center. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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