Patient Access Representative - Lewis Center Emergency Department

Overview: Sunday - Wednesday 4:30PM - 8:30PM Week one: Monday-Friday 8am-4:30 pm Job Description Summary: The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated. Job Description: Essential Functions: Provides excellent customer service to patients and families by applying best practices and standard operating procedures. Interviews and registers patients in registration areas that report up through Patient Access. Obtains accurate demographic, insurance, and physician information on registrations. Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.…