Senior Customer Support Engineer
Chennaionsitesenior
Posted 1mo ago · via Workday
About this role
Job Description: Responsibilities Support and troubleshoot Software Applications Manage customer cases/issues through to resolution Verify, reproduce and isolate faults in software, as reported by the Customers Answer customer queries with detailed investigation and clear communication to provide answers using reference materials such as product manuals, case management tools, Confluence, product release notes, and other Kaleriss resources.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: java, sql, spring, hibernate, confluence…
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chennai. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javasqlspringhibernateconfluenceteamsxml
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