Member Services Manager

Winston Salem- Reynolds Parkonsitemanager$21K$31K

Posted today · via Workday

About this role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Manager has the broadest MSR knowledge and is responsible for training, delegating, and reviewing the work of all levels of MSRs as well as the oversight of Cash Management to ensure adherence to Branch Operations Risk parameters. Enhanced Expectations and Responsibilities at this Position Level* Ensure employees are educating members on available services and making recommendations based on their needs. Encourage and process member referrals to specialists for assistance with real estate lending, insurance, investments, and estate planning.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: vault

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Winston Salem- Reynolds Park. We weight your proximity and willingness to relocate.

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Skills in this role

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