IT Service Management Analyst (On-Call Rotation Required)

Remoteremotemid$65K – $70K

Posted today · via Workday

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About this role

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site reliability across Nelnet Business Services.…

Read the full description on Nelnet Business Solutions's site →

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Level fit

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Domain experience

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Recency

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Location fit

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