Loyalty Manager (German Speaking)

Ta' Xbiexonsitemanager

Posted 1mo ago · via Workable

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About this role

Are you passionate about iGaming and building strong relationships with players? We're expanding our VIP team and looking for a dedicated Loyalty Manager to join us. This role is a unique blend of VIP account management and player retention, focusing on a high-value cohort of international players. What You'll Do Manage a portfolio of potential and existing VIP players, building meaningful relationships through calls, emails, and chat. Reactivate, upsell, and escalate users to the VIP level when appropriate. Monitor player behavior and act on key triggers like deposits, withdrawals, wins, and losses. Collaborate with VIP Managers, Support, and Payments teams to ensure a seamless player experience. Execute retention campaigns and reward offers while tracking performance.…

Read the full description on Neo Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: slack, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Ta' Xbiex. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

slackteams

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