IT Support Analyst

Methuenonsitemid$60K$100K

Posted today · via Workday

About this role

A Day in Your Life at MKS: As an IT Support Analyst at MKS, you will partner with various IT infrastructure teams to support our global end user base. In this role, you will report to the Senior IT Manager of Field Services Americas. You Will Make an Impact By: Responding to and coordinating requests for assistance in a positive, professional manner within service level agreements. Troubleshoot, diagnose, document, and resolve all reported support requests and problems across a multitude of end user and infrastructure devices. Train customers on various IT related processes and procedures. Manage and maintain local asset inventory. Act as “Smart Hands” for all IT support related tasks for both infrastructure and project management.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Methuen. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azureteams

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