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Nghs

ITS Support Specialist I - Tuesday 10am-8:30pm, Fri/Sat/Sun 8:30pm - 7am

Gainesvilleonsitemid$137K – $208K

Posted today · via Workday

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About this role

Job Category: Information Technology Work Shift/Schedule: 10 Hr Afternoon - Evening Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Responsible for providing basic technical support and customer service to end users via phone support, chat and self-service incidents resolving technical problems and maintaining computer equipment functionality. These support professionals are responsible for handing issues coming to the IT Helpdesk and escalate as needed to the Support Specialist II for assistance. Additionally, they ensure coverage for PTO's and emergency situations. Minimum Job Qualifications Licensure or other certifications: Educational Requirements: High School Diploma or GED.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gainesville. We weight your proximity and willingness to relocate.

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Skills in this role

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