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NiceCX INTL - APAC - ANZ

Director, Customer Success, CX

Australia - Sydneyonsitedirector

via Greenhouse

About this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Director, Customer Success (Enterprise & Regulated Markets) What’s the role about? At NiCE, customer success at scale means more than adoption, it means repeatable, customer focused outcomes across complex enterprise and regulated environments. We are looking for a Director, Customer Success to design, lead, and embed the operating model that turns signed into successful.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Australia - Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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