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NielseniqGeneral Business

Jr Customer Support Associate (R/ Python)

Bogotaonsitejunior

Posted yesterday · via Smartrecruiters

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About this role

Jr. Customer Service Associate will be responsible of offering service to Issue Management team. The job will focus on developing coverages of level 1 and 2 (using established coverage gobal playbook) in order to assure an accurate and timely input. Expert on NIQ methodologies, global coverage playbook and local FMCG dynamic. Responsible for ensuring a clean input from client shipments data to guarantee an appropiate analysis against NielsenIQ information. Maintain continuos communication and support with Issue Management local team, to avoid misunderstandings, delays and guarantee quality in the analysis, working in partnership with them. Adhere to Performance KPIs to improve quality performances and maintain work discipline. Ability to manage complex and multiple databases.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, r, power bi

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bogota. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonrpower bi

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