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NL9A NL Best Industrial

PMS Complaint Handling Specialist

Drachtenonsitemid

Posted today · via Workday

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About this role

Job Title PMS Complaint Handling Specialist Job Description The Post-Market Surveillance & Complaint Handling Specialist is responsible for managing complaint handling and post-market surveillance activities to ensure product safety, regulatory compliance, and continuous product improvement. The role combines complaint investigation, complaint process ownership, vigilance reporting support, trend monitoring, and preparation of post-market surveillance documentation. Your role: Investigate customer complaints, adverse events and product performance issues. Perform complaint intake review, duplicate assessments, coding verification and root cause investigations. Execute Good Faith Efforts (GFEs) and document investigation outcomes.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Drachten. We weight your proximity and willingness to relocate.

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Skills in this role

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