Service Excellence & Delivery Leader

United States of America - Home Basedonsite$183K – $291K

Posted yesterday · via Workday

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About this role

Job Title Service Excellence & Delivery Leader Job Description The Service Excellence & Delivery Leader is responsible for defining and leading the service delivery strategy, driving transformational initiatives that enhance customer experience and operational efficiency across the International Region. The role provides executive oversight of all service delivery functions, ensuring that high-impact projects are executed with precision, and establishes strategic relationships with key clients and stakeholders. The role manages the global service delivery budget, monitors key performance indicators (KPIs), and drives talent management and leadership development within the service delivery organization.…

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