Manager, Client Services

Job Purpose The Manager, Client Services leads the day-to-day delivery, performance, and development of the Preferred Client Services team while maintaining ownership of client experience, retention, revenue stewardship, upsell identification, operational execution, and continuous improvement across the portfolio. This role is a Client Services leadership role focused on driving accountability, strengthening client connectivity, improving service consistency, and partnering cross-functionally to support growth, retention, and long-term client success. As a member of the Client Services leadership team, this role is expected to contribute to broader departmental alignment, decision-making, and operational direction.…