Customer Success Manager
manager$62K – $166K
via Ashby
About this role
About Noon
Noon is an AI-assisted design-to-code platform built by Weaver AI. Our users are designers and developers, and the support bar they expect is set by Linear, Vercel, and Stripe. We are hiring our first CSMs in Bengaluru to work directly with our paid customers, own a portfolio of accounts, and help us build a function that is judgment-driven, not script-driven.
This is not a Tier-1 ticket queue role. We do not measure you on tickets-closed-per-day. We measure you on adherence to seven customer expectations: acknowledgment, predictability, resolution, competence, continuity, fairness, recourse. The rest is your judgment.
What you will own
- A portfolio of 30-80 paid Noon accounts (size depends on tier mix)
- Slack Connect channels for your accounts.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, react, rest, vercel, linear…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlreactrestvercellinearfigmaslack