Supervisor, Field Service Representatives

Do you have a passion for customer service? Does the phrase “coach and develop” describe your approach to management? Would you thrive in a role where you build relationships with plan participants, union representatives, and employers while making a meaningful impact? If so, we hope you’ll consider NWA for your next career move. What you'll be doing... The Supervisor, Field Service Representatives oversees and manages a team of client service professionals and serves as the liaison with local unions, employers and participants. You will: Manage the Field Service team including hiring, training and scheduling Meet with plan participants, union representatives, and employers to explain pension plan eligibility, participation requirements, benefits, and plan provisions.…