Client Success Manager I

Job Description: The Client Success Manager I serves as an advocate with primary responsibility for the overall satisfaction and retention for assigned enterprise client base. This role collaborates with subject matter experts and key stakeholders to achieve vision, objectives, and development of client strategy. This role will initiate, cultivate relationships with customer decision-makers, C-suite and key physician champions as well as internal stakeholders to forward NextGen Healthcare and client goals. Manage a portfolio of small to mid-market clients, serving as the primary point of contact and strategic advisor. Collaborate with internal teams, administrators, and client stakeholders to define vision, set objectives, and align annual goals.…