Service Management Specialist II-1
Headquartersonsitemid
Posted today · via Workday
About this role
The Service Management Specialist II is responsible for negotiating, developing, monitoring, and managing service level agreements relating to IT services and ensuring that these are met. This position will ensure that all processes, agreements, and contracts are appropriate for the agreed service level targets. Responsibilities and Duties: Act as a team member supporting a change initiative by providing basic analysis, project plan updates, and other support to deliver prescribed outcomes. Collate and analyze data using preset tools, methods, and formats. Involves working independently. Support data-driven analysis to identify opportunities for product/service improvement.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: preset
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Headquarters. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
preset