Customer Service Host
Accraonsite
Posted 5 days ago · via Workday
About this role
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. As part of your role, your responsibilities will include: Make outbound calls to newly registered customers to encourage and convert them into First-Time Depositors (FTDs). Contact inactive or lapsed customers to encourage reactivation and renewed engagement. Clearly explain current promotions, bonuses, products, and services relevant to each customer. Understand customer needs and resolve problems professionally to maximize conversion opportunities. Educate customers on account funding, available payment methods, and platform features. Maintain accurate records of all customer interactions, outcomes, and follow-up actions in the CRM system.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Accra. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included